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Send push message

Occasional Visitor

Send push message

Hello,
When I try to send a push message on a phone via the application Push the following message: "Push Message can't be displayed"

 

I do not understand why the message can not be displayed.

 

Phone configuration : 

 

<apps.push apps.push.alertSound="1" apps.push.messageType="5" apps.push.serverRootURL="push" 
apps.push.password="vvxmanager" apps.push.username="vvxmanager"></apps.push>

 

Powershell script for send message : 

 

 

#configure for ignore SSL error
add-type @"
using System.Net;
using System.Security.Cryptography.X509Certificates;
public class TrustAllCertsPolicy : ICertificatePolicy {
public bool CheckValidationResult(
ServicePoint srvPoint, X509Certificate certificate,
WebRequest request, int certificateProblem) {
return true;
}
}
"@
[System.Net.ServicePointManager]::CertificatePolicy = New-Object TrustAllCertsPolicy
#Making credential
$secpasswd = ConvertTo-SecureString "vvxmanager" -AsPlainText -Force
$mycreds = New-Object System.Management.Automation.PSCredential ("vvxmanager", $secpasswd)
#Message, is polycom example : http://support.polycom.com/global/documents/support/setup_maintenance/products/voice/Web_Application_Developers_Guide_SIP_3_1.pdf
$putParams = '<PolycomIPPhone><Data priority=”critical”> <h1> Fire Drill at 2pm </h1> Please exitand congregate at your appropriate location outside </Data></PolycomIPPhone>'
#send message 
Invoke-WebRequest -Uri "https://<IP>/push" -Method POST -Body $putParams -ContentType "text/xml" -Credential $mycreds

 

Message 1 of 6
5 REPLIES 5
Polycom Employee & Community Manager

Re: Send push message

Hello Shinjin,


welcome to the Polycom Community.

It is always useful to include the currently used SIP or UC Software version as issues experienced or a question asked may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

 

In addition:

 

Feb 04, 2013 Question: Can I remotely control the Phone or send content to the Phone?

Answer: The <apps/> parameter can be used to utilize the push server controls and more information can be found => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 6
Occasional Visitor

Re: Send push message

Ok,

 

Command with CURL works:

 

 

curl --digest -u vvxmanager:vvxmanager -d "<PolycomIPPhone><Data priority='"critical"'> <h1> Fire Drill at 2pm </h1> Please xitand congregate at your appropriate location outside </Data></PolycomIPPhone>" --header "Content-Type: application/x-com-Polycom-spipx" https://<IP>/push -k
Push Message will be displayed successfully

 

But the message did not appear (the phone beep only).

 

I'm trying to send the call command, it works.

 

I try with VVX 401 and 601 with the UC version of 5.5.1.11526 connected to Skype.

 

Message 3 of 6
Polycom Employee & Community Manager

Re: Send push message

Hello Shinjin,


I briefly tested this and updated the FAQ post and it just works fine. Please ensure you enable the APPS PUSH via assigning a Username and a Password. I also used a VVX500 running 5.5.1.11526 in Skype mode.

 

Please utilize the FAQ to troubleshoot this and if all fails open a Polycom Service ticket.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 6
Occasional Visitor

Re: Send push message

Why I am getting 401 Unauthorized exception when pushing even I passed my Credentials correctly?.

 

Message 5 of 6
Highlighted
Polycom Employee & Community Manager

Re: Send push message

Hello Tash

Your post contains almost no basic information and no logs etc. Please utilise the referenced FAQ and provide at least some basic details like the currently used software version and what you are trying to send.

Replied via a mobile device



<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 6 of 6