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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi,

 

A user just moved to a different place where he left behind his account signed in the Lync phone.

Now the user tries to login to the Lync account using another Lync phone, this time Is there any way to get sign out from previous Lync phone automatically?

2 REPLIES 2
HP Recommended

Hello Adarsh P S,

Not providing the Software Version of the phone may affect the answer we are able to provide.

 

You could sign out via the Web Interface.

 

Please ensure your future post's contain basic information's as requested in the Read Me First .


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

 

That will be a good solution Steffen, but the end user to remember the IP address of the last used phone something which is not usually happens... 😕

 

The UC Sofyware 5.4.4 is used for this VVX phone.

 

I was expecting to have some config parameters to force signed out or allow only one phone to login for a user at a time..

 

Thanks Steffen.

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