We have been deploying VX501s and Trio 8500s into our Skype for Business 2015 environment using PINs and extensions. I would like to login to the Trio 8500s with user credentials so the calendering will work, but the login fails. Just to test, I have attempted to login to both these models, but the login fails for both. As I have seen on documentation, I am using email@example.com for the Sigin in Address and the User and leaving Domain blank. I have tried other combinations as well but get same result.
Hello @ashafer33 ,
welcome to the Polycom Community.
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UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. Please rename into .TXT or Zip the file to attach.
Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package
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Jan 17, 2017 Question:How can I troubleshoot simple Skype for Business, LYNC or Office365 issues?
Resolution: Have a look => here <=
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