Plantronics + Polycom. Now together as Poly Logo

Skype Mode - but MWI from external voicemail

Occasional Visitor

Skype Mode - but MWI from external voicemail


Is it possible to use Polycom Skype phone with non Exchange voice mail (use some other 3rd party VoiceMail)

We wish that the polycom will Subscribe for MWI to the 3rd party voice mail

I tried to change the message center Subscription Address but didn't see any message send to this IP.

We use VVX500 for the test with version


Is it possible to turn on/off the MWI via REST API?




Message 1 of 2
Polycom Employee & Community Manager

Re: Skype Mode - but MWI from external voicemail

Hello @Gabbay,

welcome to the Polycom Community.


To my knowledge this would not be a supported scenario.

The community's VoIP FAQ contains this post here:

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2