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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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We set our VVX phones to get their software updates from Microsoft, and they have been steady at version 5.6.0.17325 for a long time. How long do they usually take to approve a new firmware version? Will they upgrade to 5.7 just in time for Steffen to tell us about version 5.8? What are the risks of running a more updated version and managing updates ourselves?

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Hello @JoeNaxion,

welcome back to the Polycom Community.

This completely depends if you require Polycom support or not.

 

Polycom will only support you if you are running a current GA, at present UC Software 5.7.2 or -1 aka UC Software 5.6.2

 

Apart from that you can run whatever you are happy with.

 

Of course new features are only implemented in the latest versions.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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