We set our VVX phones to get their software updates from Microsoft, and they have been steady at version 220.127.116.1125 for a long time. How long do they usually take to approve a new firmware version? Will they upgrade to 5.7 just in time for Steffen to tell us about version 5.8? What are the risks of running a more updated version and managing updates ourselves?
This completely depends if you require Polycom support or not.
Polycom will only support you if you are running a current GA, at present UC Software 5.7.2 or -1 aka UC Software 5.6.2
Apart from that you can run whatever you are happy with.
Of course new features are only implemented in the latest versions.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
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