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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello all,

 

CCX Business Media Phone (CCX 600) running UC Software 5.9.12.1122 is now live and available to order.
The CCX 600 business media phone supports Microsoft Teams and Skype for Business*(see notes below).

 

image


Other features and capabilities:

  • Native Microsoft Teams experience
  • Microsoft Skype for Business support
  • Legendary sound quality
  • 7” multi-touch LCD display
  • Integrated Bluetooth
  • Integrated Wi-Fi

What is included in this release?

Supported Headsets:

  • Plantronics Voyager 8200 UC Bluetooth headset
  • Plantronics Voyager Focus UC Stereo Bluetooth headset
  • Plantronics Savi 8200 Series
  • Plantronics Blackwire 710 Wired Headset
  • Plantronics Blackwire 5200 Series
  • Plantronics Blackwire 3200 Series
  • EncorePro 510D (Adaptor DA90)
  • Plantronics EncorePro HW720 (Adaptor DA80 and DA70)
  • Plantronics EncorePro HW510
  • (Adaptor DA80 and DA70)
  • Plantronics EncorePro 520 (Only RJ9 support)
  • Plantronics Savi 740 headset
  • Plantronics Savi 420 headset (Supports only Microsoft Teams)
  • Plantronics Blackwire 725 headset
  • Plantronics CS530 Wireless headset
  • Plantronics MDA220 Headset Switch
  • Plantronics MDA100 QD

Better Together over Ethernet v4.3.0 is only supported with CCX Business Media Phones provisioned for Skype for Business*

 

What is available on the Support Website >here< now?

 

Poly CCX Business Media Phones Software Version 5.9.12.1122
Poly CCX Business Media Phones Release Notes for 5.9.12
Poly Better Together over Ethernet Connector (BToE) Application 4.3.0
Poly CCX 600 Business Media Phone Setup Sheet
Polycom EagleEye Mini Setup Sheet
Poly CCX Business Media Phones with Better together over Ethernet User Guide 5.9.12
Poly CCX Business Media Phones with Microsoft - Administrator Guide 5.9.12
Poly CCX Business Media Phones with Microsoft Teams User Guide 5.9.12
Poly CCX Business Media Phones with Skype for Business User Guide 5.9.12
Quick Tips for Poly CCX Business Media Phones with Microsoft Teams
Certificate Updates for Poly CCX Business Media Phones
Poly CCX Business Media Phones Encryption Reference Guide
Poly CCX Business Media Phones Offer of Source for Open Source Software
Poly CCX Business Media Phones Safety and Regulatory Notices


What are the SKUs available to order?

  • 2200-49780-019 CCX600 Business Media Phone. Microsoft Teams/SFB. PoE. Ships without power supply
  • 2200-49770-019 CCX600 Business Media Phone without handset. Microsoft Teams/SFB. PoE. Ships without power supply
  • 7200-49734-001 EagleEye Mini with Mounting Kit, CCX600 (coming soon)
  • 2200-85010-001 Camera, EagleEye Mini
  • 1342-49734-001 Bracket, Mini, CCX 600
  • 2457-49734-001 ASSY, EXT-Cable, Mini Bracket, CCX 600
    PSU’s available.
    Wallmount available.

 

Notes*:

  • SfB certification is now completed on CCX 500 & CCX 600. Skype for Business online registration is available.
  • Teams is Microsoft certified for audio only.
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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