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[Software] VVX UC Software

Polycom Employee & Community Manager

[Software] VVX UC Software

Product Announcement:           


UC Software maintenance release and release notes are now published

on the Polycom Support web page.


What is included in this release?     


Customer escalation fixes and bug fixes. Please have a look at the Release Notes.


Upgrade key required?   No


What is available on the Support Website now?

  • UC Software for Open SIP and SfB in Split, Combined and CAB files
  • Release Notes for 5.6.3  [PDF]

New Features and Enhancements:

Polycom UC Software 5.6.3 includes the following enhancement.

New Directives to Upload and Download the Certificate and CSV files

VVX business media phone restricts the upload of certificate and CSV files only to the provisioning server root directory which causes RPRM provisioning server failure. To overcome this and allow the upload and download of certificate and CSV files to a user specified location, UC Software 5.6.3 has introduced the following directives in the master configuration file (000000000000.cfg) which can be placed in a user specified location:

  1. CERTIFICATE_DIRECTORY - This directory is used to upload the certificate file with extensions such as .csr and .pem (private key), for example, <mac>.csr and <mac>-privatekey.pem that is generated by the VVX business media phone by using CSR generation process. This directory is also used to download the certificate file with extensions such as .crt, .key, and .pac from a user specified location.

  2. FLK_DIRECTORY - This directory is used to upload or download the CSV file, for example,
    <MAC>-<sign-in address>.csv to the user specified location in Skype for Business Flexible Line Key assignment.

A new Paramater:


up.answerCall.listOrder Defines the order to answer a call upon pressing speaker button on the phone. LIFO (default), FIFO, LIFO stands for Last-In, First-Out. FIFO stands for First-In, First-Out.

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.