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Start using polycom trio 8800 for skype calling

Occasional Visitor

Start using polycom trio 8800 for skype calling

Hi,

I have Polycom Trio 8800 with the latest version software 5.9 installed.

And i would like to use skype for making and receving a call, could anyone in here help me with it..?

Thank you.

Message 1 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: Start using polycom trio 8800 for skype calling

Hello @esinaga ,

 

Welcome to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

Is the device in Skype Base profile as outlined >here< ?

 

For everything else please consult the FAQ.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Visitor

Re: Start using polycom trio 8800 for skype calling

HI Steffen,

Thanks for quick reply,

Yes i did changed to skype business, but when i tried to login using my personal skype account from polycom, it always failed.

any advice..?

Message 3 of 4
Polycom Employee & Community Manager

Re: Start using polycom trio 8800 for skype calling

Hello @esinaga ,

 

the Web UI and all documentation are quite clear, aka we only support Skype for Business, Office 365 or LYNC.

 

We do not support personal Skype accounts.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 4