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Start using polycom trio 8800 for skype calling

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Occasional Visitor

Start using polycom trio 8800 for skype calling

Hi,

I have Polycom Trio 8800 with the latest version software 5.9 installed.

And i would like to use skype for making and receving a call, could anyone in here help me with it..?

Thank you.

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: Start using polycom trio 8800 for skype calling

Hello @esinaga ,

 

Welcome to the Poly Community.

Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.

Is the device in Skype Base profile as outlined >here< ?

 

For everything else please consult the FAQ.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Visitor

Re: Start using polycom trio 8800 for skype calling

HI Steffen,

Thanks for quick reply,

Yes i did changed to skype business, but when i tried to login using my personal skype account from polycom, it always failed.

any advice..?

Message 3 of 4
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Polycom Employee & Community Manager

Re: Start using polycom trio 8800 for skype calling

Hello @esinaga ,

 

the Web UI and all documentation are quite clear, aka we only support Skype for Business, Office 365 or LYNC.

 

We do not support personal Skype accounts.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4