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TRIO 8800 - Meeting Reminders

SOLVED
Regular Advisor

TRIO 8800 - Meeting Reminders

Hello,

 

I'm having an issue with meeting reminders on the TRIO 8800.  Out of the box, the reminders should default to 5 minutes but they are only playing a tone 1 minute before the scheduled meeting starts.

 

I have pushed a config with all parameters of the meeting reminders defined and I'm still only getting a reminder 1 minute prior to the meeting.

I tried to test 2 minutes since 5 didnt work, still experiencing the same issue.

 

exchange.meeting.reminderEnabled="1" exchange.meeting.alert.toneVolume="10" exchange.meeting.reminderType="2" exchange.meeting.alert.followOfficeHours="0" exchange.meeting.reminderInterval="120"

 

UC Software Version 5.4.3.2389

 

Just to be clear, I should be seeing reminders before the meeting starts correct?  The interval defined is for prior to the meeting?

 

Thanks

Sean

Message 1 of 5
4 REPLIES 4
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Polycom Employee & Community Manager

Re: TRIO 8800 - Meeting Reminders

Hello Sean.Stanley66,

welcome back to the Polycom Community.

At present there is only the 1 minute reminder prior to a meeting.

 

Later software versions will change this but I am unable to talk about these without a NDA / Non disclosure agreement in place.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




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Message 2 of 5
Regular Advisor

Re: TRIO 8800 - Meeting Reminders

Thanks Steffen,  glad I'm not losing my mind.

 

Hopefully we will see this changed soon, big request from our users.

 

 

Sean

Message 3 of 5
Polycom Employee & Community Manager

Re: TRIO 8800 - Meeting Reminders

Hello Sean.Stanley66,

UC Software 5.4.4 has just been released and it has a 5 minute and a 1 minute reminder.

 

The five minute reminder disappears after 30 seconds if not dismissed. The one minute reminder disappears when the meeting ends or when the next meeting reminder pops up, whichever comes first.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 5
Regular Advisor

Re: TRIO 8800 - Meeting Reminders

Thanks Steffen.

 

The updated software, 5.4.4, has provided the functionality we are looking for.

 

Sean

Message 5 of 5