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Trio 8500 Skype : Compatibility with Microsoft Teams

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Occasional Visitor

Trio 8500 Skype : Compatibility with Microsoft Teams

Hello !

I'm french, thanks for your indulgence with my english

In my company, we've got many Trio Visual + 8500 Skype, but we would like to know if it's possible to use these material with Teams (all the fonctionalities : Voice, video and the screen sharing)

the software version is : 5.9.1.11135.

Thanks a lot for yours many answers

Céline

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Polycom Employee & Community Manager

Re: Trio 8500 Skype : Compatibility with Microsoft Teams

Hello @celine ,

 

Welcome to the Poly Community.

From our Skype for Business FAQ:

 

July 19. 2019 Question: Can a Poly Trio support Microsoft Teams or Zoom at the same time as Skype for Business or openSIP?

Resolution: If the Poly Trio is running the native Teams app you cannot use any other Line. Teams on the Trio 8500/8800 is mutually exclusive and does not allow pairing with a Visual+/VisualPro for Video. The device will be Audio only.

 

and

 

May 02, 2018 Question: What are my options for new devices regarding an existing Skype for Business infrastructure and a potential move to Microsoft Teams?

Resolution: Please check => here <=

 

The above ReakConnect for Teams is a service Poly offers until June 2020 for free. After this, it is a paid service. Please work with a Poly reseller to discuss options.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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Highlighted
Polycom Employee & Community Manager

Re: Trio 8500 Skype : Compatibility with Microsoft Teams

Hello @celine ,

 

Welcome to the Poly Community.

From our Skype for Business FAQ:

 

July 19. 2019 Question: Can a Poly Trio support Microsoft Teams or Zoom at the same time as Skype for Business or openSIP?

Resolution: If the Poly Trio is running the native Teams app you cannot use any other Line. Teams on the Trio 8500/8800 is mutually exclusive and does not allow pairing with a Visual+/VisualPro for Video. The device will be Audio only.

 

and

 

May 02, 2018 Question: What are my options for new devices regarding an existing Skype for Business infrastructure and a potential move to Microsoft Teams?

Resolution: Please check => here <=

 

The above ReakConnect for Teams is a service Poly offers until June 2020 for free. After this, it is a paid service. Please work with a Poly reseller to discuss options.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
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Occasional Visitor

Re: Trio 8500 Skype : Compatibility with Microsoft Teams

Thx a lot for your answer

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