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Trio 8800 Dial time

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Advisor

Trio 8800 Dial time

Is there any way to increase the dial time on the trios? We have users complaining that when you make a call it dials the first 3 numbers in seconds.

 

So cant actually enter a full number unless you are flash.

 

Thanks

 

 

Message 1 of 3
2 REPLIES 2
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Polycom Employee & Community Manager

Re: Trio 8800 Dial time

Hello @Joe85,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

Please also include if you are using a SIP server or a LYNC / Skype for Business server.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

 

and

 

Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference or Digitmap issues

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
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Advisor

Re: Trio 8800 Dial time

Hi Steffen,

 

We are connected directly to Skype for Business / 0365 Phone System and the current UC Software Version 5.5.4.2255

 

Regards,

Joe

Message 3 of 3