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01-03-2018 04:04 AM
Hi
Just exploring the functionality around release 5.5.2.11338 on a Trio 8800 and read throu the post here.
Is there an Admin Guide available?
I have enabled the security banner but can't find where it should appear. The field help says "Customize the security banner displayed on the login page of the Web Configuration Utility" but when I access the Trio using a browser, nothing appears.
Patrick
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Accepted Solutions
01-04-2018 03:08 AM
Steffen
Not sure what happend to the backup file, but the two attributes are set as expected.
I have found the issue - it is the use of IE11. In IE11 there is a momentry flash of a white box that disapears. Use Edge and the banner apperars as expected.
We have a large deployment of Windows 7 devices so IE won't be disapearing anytime soon, but now we know the issue we will asses its usefulness.
01-03-2018 04:41 AM
An Admin Guide can be found on the support page. Please post a backup from the device in question
Replied via a mobile device
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
01-03-2018 12:12 PM
Hello @Patrick-J,
No backup attached but usually you would simply use:
feature.webSecurityBanner.enabled="1" feature.webSecurityBanner.msg="2000 character text"
Just tested this briefly on a Trio running the 5.5.3 GA and it works.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
01-04-2018 03:08 AM
Steffen
Not sure what happend to the backup file, but the two attributes are set as expected.
I have found the issue - it is the use of IE11. In IE11 there is a momentry flash of a white box that disapears. Use Edge and the banner apperars as expected.
We have a large deployment of Windows 7 devices so IE won't be disapearing anytime soon, but now we know the issue we will asses its usefulness.
01-04-2018 05:42 AM
Hello @Patrick-J,
I tested this briefly using IE11 and it works for me under Windows 7.
If you can replicate it must be a security setting or similar. Please escalate this if required via the known channels.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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