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Trio 8800 Skype and Team Problems

Occasional Contributor

Trio 8800 Skype and Team Problems


We have Trio 8800 with visual+

os 5.8.0


We are logged with Office365 account vi Web login, all is ok.

We can receive call from normal skypoe user. We cannot call to a normal skype user.

We can call user in the organisation with team but we cannot receive call from team user.


What's wrong ?





Message 1 of 2
Polycom Employee & Community Manager

Re: Trio 8800 Skype and Team Problems

Hello @Cybernet International ,


welcome to the Polycom Community.

As already explained by my colleague Jeff Schertz => here <= the Polycom Trio should be able to make and receive calls.


If this fails please work with Microsoft on this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 2 of 2