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Trio 8800 & Skype for Business PSTN Conferencing

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Occasional Visitor

Trio 8800 & Skype for Business PSTN Conferencing

Hi All,

 

Does the Polycom Trio support the dial-out functionality that comes as part of the SfB online PSTN Conferencing Add-on? 

I've tried to call a few numbers while in a meeting but it fails, so I'm not sure if there's further configuration needed or if it's just not supported. (This works fine on the Skype for Business desktop client)

 

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1 REPLY 1
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Polycom Employee & Community Manager

Re: Trio 8800 & Skype for Business PSTN Conferencing

Hello KevP,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

 

In addition do you mean the Meet Now feature?

 

What did you try and dial and did you check the phone logs ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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