Yes, I am having trouble with Exchange Calendar integration. Yes, I have read quite a lot of pages of help, but I suspect there is something right in front of me that I must now be ignoring.
I have attached, hopefully, a good deal of information (and hopefully comprehensively obsfucated the organisation's inner details).
You don't know how much I would appreciate this.
Thanks in anticpation.
What follows is a series of steps I took working through "the process". I also have logs that I will attach.
Result from nslookup of autodiscover.pretend.com.au.
Looking only briefly at your logs, I work for Poly so I cannot provide free support via the community, I see:
000125.399|copy |4|00|SSL_connect error Peer certificate cannot be authenticated with known CA certificates.SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed
1031103648|sip |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'pretend.com.au' found no records 1031103648|sip |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'pretend.com.au' found no records 1031103648|sip |4|00|doDnsListLookup(tcp): doDnsSrvLookupForARecordList 'pretend.com.au' found no records 1031103648|sip |4|00|doDnsListLookup(tls): doDnsSrvLookupForARecordList 'sipinternal.pretend.com.au' found no records 1031103648|sip |4|00|doDnsListLookup(tls): doDnsSrvLookupForARecordList 'sipexternal.pretend.com.au' found no records 1031103648|sip |4|00|Registration failed User: lara_sth_level_4_test_meeting_room, Error Code:480 Temporarily not available 1031103704|pps |4|00|[Pps.cpp::getLoginCredentials] failed to get 'Login Credentials' 1031103704|wad |4|00|parseAndSaveRequiredInfo()- Response received is less than 32 bytes 1031103704|wad |4|00|parseAndSaveRequiredInfo()- Response received is less than 32 bytes 1031103704|auth |4|00|Failed to parse NI response 1031103704|auth |4|00|Retry Cnt pHD(140)AuthServiceCallerWbad WebTicketSvcUrl: https://s4bextws01.pretend.com.au/WebTicket/WebTicketService.svc WebTicketServerCertAuth: https://s4bextws01.pretend.com.au/WebTicket/WebTicketService.svc/cert 1031103704|wad |4|00|Not able to get WT from Auth Service
The Skype FAQ has this post:
Jan 17, 2017 Question: How can I troubleshoot simple Skype for Business, Office365 or Teams issues?
Resolution: Have a look => here <=
As we do not know if this is a Day 1 issue or just now happened we would need to see this in support.
In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.
End Customers are usually unable to open a ticket directly with Poly support.
Our records show the product was sold originally by GECDF-Exclusive Networks Pty Ltd via UNISYS Australia PTY LTD back in 31/05/2018
If the unit is no longer within the warranty please be prepared to Pay Per Incident / PPI. This is all outlined in detail here
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.