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Trio 8800 content share

Occasional Contributor

Trio 8800 content share


We are using Trio 8800 Visual+

OS 5.8.0

Videoconference calls is ok with skype.

But we try to use PPCIP to share content with remote user.

When we ask trio to show content, the remote user continue to see camera not content.


what's wrong in usage ?





Message 1 of 6
Respected Contributor

Re: Trio 8800 content share

Hi @Cybernet International,


the Trio does only support local content sharing. No content within an active SfB-call!

Message 2 of 6
Occasional Contributor

Re: Trio 8800 content share


Message 3 of 6
Polycom Employee & Community Manager

Re: Trio 8800 content share

Hello @Cybernet International ,


welcome to the Polycom Community.

just to clarify. The People & Content app is only capable to share content in the room.


Using a Skype for Business client you can share to the Room or into a meeting aka Content shared from a laptop can be shared into the Trio paired with a Visual+/VisualPro just like any other PC or mobile device.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 4 of 6
Occasional Contributor

Re: Trio 8800 content share

Hi Steffen,


The problem we cannot use anymore Skype for Business, Microsoft force migration to TEAM without possibility to change it back as today. And as you know Team is only audio...

very sad.


Message 5 of 6
Respected Contributor

Re: Trio 8800 content share

Why you can´t use SfB anymore? You can set O365 to "Island mode" in admin center, so Teams and SfB coexist. Or you switch back to SfB only.

Problem is, that MSFT urges a Windows 10 device for Teams-Videoconferncing and as you know, the Trio is Android based.

Message 6 of 6