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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I am trying to disable the recent calls list on a Trio 8800.  It is running in Teams mode.  Any suggestions?  

 

I disabled the calling list option in the config file but that had no impact on it.

3 REPLIES 3
HP Recommended

Hello @quatrochi ,

 

Welcome to the Poly Community.


No, you cannot use configuration parameters for this as this is all controlled by Microsoft via the Teams App running on the Trio.

 

Please work with our partner Microsoft.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Viscious circle.  MS says call Poly

HP Recommended

Hello @quatrochi 

 

as an example, if you would install the Teams app on your Android phone or Apple iPhone would you be expected to contact Google or Apple?

 

The Teams app is a standalone app running on our Android Based Trio so for us, it is pretty clear who can offer this option.

 

I am unsure who you dealt with at Microsoft but I suggest you try again and possibly refer to this post.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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