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- HP Community
- Poly Phones
- UC Platforms
- Re: Trio 8800 hybrid registration default call mode
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10-25-2017 09:52 AM
Hi,
We are using hybrid line registration which is pretty cool.
Firstly my setup:
- Model RealPresence Trio 8800
- Part.no. 3111-65290-001 Rev:A
- Software version UC 5.5.2.11338
If I have enabled "Video" and "Auto Start Video" (Preferences -> Video Processing) then SIP doesn't work (can't call but can be called). If disable these feauture then works (call and be calles).
User xf86 (http://community.polycom.com/t5/Polycom-Labs-for-Voice/RealPresence-Trio-Experimental-Feature-Hybrid...)
has experienced the same issue but set "default call mode" as Audio instead of Video.
How can I do this?
Thanks
Solved! Go to Solution.
Accepted Solutions
10-30-2017 02:41 AM
Hi Jiri,
Thanks for getting back!
In the end I found a config setting: video.callMode.default="audio" but I can confirm that your solution is working and better than hacking config files
Thanks for your help
04-17-2018 11:45 AM
I'm using a TRIO as per below:
- Model RealPresence Trio 8800
- Part.no. 3111-65290-001 Rev:A
- Software version UC 5.5.2.11338
I want to configure the device for hybrid registration but can only see "Line 1".
What should i do to see Line 2 and Line 3?
Please help.
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