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Trio + OTD Cloud - Pexip Teams CVI invite not recognised

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Trio + OTD Cloud - Pexip Teams CVI invite not recognised

We have a scenario at the moment where a customer has Pexip CVI and Poly Cloud OTD, they want the join button on their Trio’s. We cannot seem to get this to work as the Teams invite with the Pexip CVI isn’t either understood by the Trio or OTD. Perversely it works ok using Poly CVI on a Trio.
Group series on the other hand using OTD-Cloud both scenarios PolyCVI and PexipCVI work fine.

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