Two different SLAs on a VVX 410/411

alex_b · ‎01-18-2017

Hi,

at the moment we're testing the ShareLine Feature.

We want to use two different SLA on one device. So if we add one with about 4 Lines.

If we add the first SLA it works fine and the 4 Lines are displayed correctly.

As soon as adding the user to a second SLA the SLAs will only displayed as user the logged on user is delegated for(as "boss").

So the questions is:

Is it possible to user more than on SLA on a single phone?

Best

Alex

SteffenBaierUK · ‎01-23-2017

Hello Alex,

welcome back to the Polycom Community.

To my knowledge we only support 1 SLA. I would suggest you work with your Polycom reseller on a Feature Request if more is needed.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.

Two different SLAs on a VVX 410/411

Two different SLAs on a VVX 410/411

Re: Two different SLAs on a VVX 410/411