I have been testing UC Software 22.214.171.12441 and im having some issues deploying this to the Trio 8800. I can see it in the update list and the unit starts the download and install. After a time the unit reboots and seems to revert back to the old version? After several reties i finaly got it to install and all looked good. The Video-based Screen Sharing VBSS is really good and much better than RDP. When I came back into the office today the unit had revertede back to the old verison again?
welcome back to the Polycom Community.
I assume you are using Skype for Business online ?
You need to disable the DeviceUpdate:
The "older" Version is pushed by Microsoft
get-CsIPPhonePolicy can show the policy and youneed to change Set-CsIPPhonePolicy EnableDeviceUpdate False
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