The current version of my vvx411 is 18.104.22.1689. I have also tried older versions except for 22.214.171.12496, which doesn't support Skype for Business registration.
I have dual registration on my VVX, the first line is my account on Skype for Business and the second line is the registration on my PBX(SIP Registration).
My problem is, when i try to dial a local number at my region from line 2, the VVX adds +1 in front of the number.
Is Skype for Business responsible for this, or do i need to investigate further?
Thank you in advance for your help.
Hello @giannisd ,
Welcome to the Poly Community.
Both the communities Must Read First and the FAQ reference the basic minimum information a new or follow up post should contain.
This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.
As a reminder the basic information asked for:
UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. Please rename into .TXT or Zip the file to attach.
Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package
Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Poly to have an overview of the current software used. In addition, providing all details at the same time allow us to check logs or look up potential support partners if an issue needs to come into support. It also enables us to verify the entitlement for using features.
We would need to see a backup to comment. I suggest you check your digitmap as explained here:
Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference or Digitmap issues
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.