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VVX 500 Blind Transfer

Polycom Employee & Community Manager

Re: VVX 500 Blind Transfer

Hello kdsych,

This unit was sold via SCANSOURCE COMMUNICATIONS back in 25/03/2014 and is neither a LYNC SKU phone and out of warranty.

 

If you using this and other phones that have not been purchased as specific LYNC or Skype SKU you must purchase the relevant licenses as explained => here <=

 

Scansource can try and open a Pay Per Incident ticket with Polycom support for you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 11 of 13
Advisor

Re: VVX 500 Blind Transfer

Thanks for checking. I will get you a different MAC address. We bought new ones earlier this year, they to have the same issue.

Message 12 of 13
Polycom Employee & Community Manager

Re: VVX 500 Blind Transfer

Hello ,

still using this and other phones that have not been purchased as specific LYNC or Skype SKU you must purchase the relevant licenses as explained => here <=

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 13 of 13