VVX 601 - How to disable the Microbrowser?

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Occasional Contributor

VVX 601 - How to disable the Microbrowser?

Hi,

 

we are trialing several desk phones for a Skype for Business Online project.

UC Software Version: 5.6.0.17325

MAC 64:16:7F:03:BC:C0

 

I enabled the Microbrowser (added some news site) and now I want to get rid of it again.

I removed the URL from the Web-GUI (Micro Browser Home and Idle Display home), cleared the browser cache of the phone and rebooted it many times. 

The phone is now switching in idle mode to a white empty page and the display darkens a bit.

If I press the Home Button I am back at my contacts where the phone should be all the time.

 

Any idea how to make the phone stay on the contacts page all the time again with a fully lit display?

 

Thanks!

 

 

 

 

 

Message 1 of 3
2 REPLIES
Polycom Employee & Community Manager

Re: VVX 601 - How to disable the Microbrowser?

Hello Robbi,

welcome to the Polycom Community.

 

Maybe you played with the Power Saving settings or with the Idle Screen Saver.

The community's VoIP FAQ contains this post here:

May 25, 2017 Question: Can I create a backup of my current configuration?

Resolution:Since UC Software 4.0.0 or later a backup can be created via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup

 

As the serial of the phone shows this to be a Polycom phone I suggest you work with whoever you received this test phone from.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 2 of 3
Occasional Contributor

Re: VVX 601 - How to disable the Microbrowser?

The problem solved itself by resetting it to the factory default :-)

Message 3 of 3