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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Trying to configure 2 color expansion modules to a VVX 601 phone for use in Skype for Business.   When connecting both sidecars the phone continously reboots.   I can connect either and the system seems to work ok.   Any suggestions on how to move forward.  Prior to connecting the sidecars I upgraded the phone to 5.9.0.9373

 

Serial number of phone:  64167F40B737

 

1 REPLY 1
HP Recommended

Hello @KHouston ,

 

welcome to the Poly Community.

 

As our records show Westcon-Comstor Americas sold this unit only in 08/04/2019 I suggest you work with them to get this into Poly support.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
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