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VVX D60 Wireless Handset in combination with Skype for Business

Occasional Visitor

Re: VVX D60 Wireless Handset in combination with Skype for Business

Anybody hear about any update on VVX D60 and Lync/SfB Compatibility?

 

I bouight a VVX D60 to use with my new VVX  601 phone and Skype for Business Online (SfB) and apparently the VVX D60 is not compatible with SfB. This is unbelieveable!

 

Given all the Polycom hype around VVX line being the ideal for SfB Online, I really feel duped by Polycom into buying this phone...which is now basically worthless to me. 

 

And to make matter worse, apparently this issue has been outsanding for months and months, and when asked the simple question: "When will the VVX D60 support Lync/SfB?", Polycom reps on this  support website  can only stonewall and say, "Due NDA regulations we are unable to discuss any future features or releases"

 

All this all does is make me want to take my business to another phone vendor.  :(

 

Message 11 of 16
Polycom Employee & Community Manager

Re: VVX D60 Wireless Handset in combination with Skype for Business

Hello gplank,

welcome to the Polycom Community.

Whilst we usually do not specifically list what compatibility the VVX or the D60 has not got we should maybe make it clearer that it does not work with Skype for Business. We do currently only mention SIP when looking at the D60 online.

 

I contact the product management team on this but in regards of NDA / Non disclosure agreement being in place is a US law and we are a US Company so unfortunately we cannot work around this.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 12 of 16
Occasional Contributor

Re: VVX D60 Wireless Handset in combination with Skype for Business

Dear All,

 

I started this topic in december 2015 after reading a news item regarding the introduction of de Polycom VXX D60 as a DECT phone for SIP and SfB voice systems.

 

ME:

Polycom introduced the VVX D60 Wireless DECT handset recently, can somebody explain me how to use this wireless handset in combination with Skype for Business ?

 

POLYCOM - Steffen Baier:

Hello Roderick,
welcome to the Polycom Community.
The D60 requires a compatible VVX phone as shown => here <=

Once the phone is publicly available I will add a FAQ post on this.

You simply "share" the resources of a VVX with the D60 and program the registrations for the DECT Handset's via the VVX Web Interface.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards
Steffen Baier
Polycom Global Services

 

ME:

Hello Steffen,

Thank you for your reply.

Just to make sure I understand you correctly, in order to give a Skype for Business user wireless Voice connectivity I need a VVX IP phone (VVX 300, VVX 400, VVX 500) and a VVX D60 DECT ?

Regards,

Roderick

 
 
POLYCOM - Steffen Baier:

Hello Roderick,
Yes the VVX itself will communicate with the Base Station and offer the DECT handsets.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services

 

 

DAVIDAVICE:

Are you sure the VVX D60 supports Skype for business?

Looking at the 5.4.3 firmware it says that it doesn't support SFB

 

 
POLYCOM - Steffen Baier:

Hello davidavice,
welcome to the Polycom Community.
Yes you are correct. Unfortunately the initial D60 launch did not yet include Lync / Skype for Business support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services

 

ME: Just to make sure I understand you correctly, in order to give a Skype for Business user wireless Voice connectivity I need a VVX IP phone (VVX 300, VVX 400, VVX 500) and a VVX D60 DECT ?

 

POLYCOM: Yes the VVX itself will communicate with the Base Station and offer the DECT handsets.

 

Februari 2017 the D60 is still not compatible with SfB... - initial release....?!?

 

Regards,

Roderick

 

 

Message 13 of 16
Polycom Employee & Community Manager

Re: VVX D60 Wireless Handset in combination with Skype for Business

Hello Roderick,

Thanks for reminding me of this.

 

Yes you are correct the D60 still does not support Skype for Business. At the time of writing we where talking about an unreleased product.

 

Whilst it may appear easy to support there are many factors that need to be looked at and as of yet the D60 does not support Skype for Business.

 

I do not work in marketing and I am not an official Polycom spokesperson as you can check in my signature or in my bio.


Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 14 of 16
Occasional Visitor

Re: VVX D60 Wireless Handset in combination with Skype for Business

how do you pair vvxd60 to vvx301

Message 15 of 16
Polycom Employee & Community Manager

Re: VVX D60 Wireless Handset in combination with Skype for Business

Hello @koshin ,

 

welcome to the Poly Community.


As you are asking this within the Skype for Business Section:

 

Mar 22, 2017 Question:Can I pair a Poly D60 with a Phone in Skype for Business / LYNC base profile?

Resolution: No this is not possible.

 

To answer your question if openSIP:

 

May 04, 2016 Question:Are there any known VVX D60 Wireless Handset Limitations?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 16 of 16