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‎04-28-2017 02:27 PM

HP Recommended

We have setup our VVX phones to connect to SfB Online. We have noticed that on inbound calls the display on the phone will display:

 

Incoming Call

From: Private Number

 

9055551234;phone-context=CloudConnectorDefaultProfile

 

This was taken from my phone SIP logs:

 

|0426154202|sip |0|00| From: "PRIVATE NUMBER"<sip:9055551234;phone-context=CloudConnectorDefaultProfile@company.com;user=phone>;epid=24CFE9C01F;tag=fc36e3d36d

 

Is there any way to suppress the SIP information from displaying on the screen? 

 

Inbound calls to the SfB client do no display the same information. 

 

Outbound calls from the VVX to our carrier show the DID assigned to the SfB user. SfB online doesn pass Caller ID information at this time. 

 

Phone Information Phone Model VVX 411

Part Number 3111-48450-001

Rev:A

MAC Address 64:16:7F:08:5E:35

IP Mode IPv4

IP Address 192.28.139.1

UC Software Version 5.5.1.11526

Updater Version 5.7.1.13261

 

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