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VVX Status Bar - Too much Information

Occasional Contributor

VVX Status Bar - Too much Information

I'm guessing according to http://community.polycom.com/t5/VoIP/VVX-500-Stop-My-Status-Flashing/td-p/54398 and http://community.polycom.com/t5/Skype-for-Business/VVX-Status-Information-Question/m-p/92249#M3759 that nothing has been really done about the amount of information that is being displayed in the status bar.

 

I do see that there is a config to disable the missed call notifications, and a config to control how fast the scrolling, but nothing in terms of disabling the status bar complelty (outside of time/date), or other inidivudual notification.

 

Am I missing similiar configs to turn off the forwarding, team ring, etc notifications? BTOE chain icon would be nice to disable as well.

 

How does one go about inputting a feature request to allow more configuration options for the status bar?

 

Thanks.

Message 1 of 8
7 REPLIES 7
Polycom Employee & Community Manager

Re: VVX Status Bar - Too much Information

Hello Corey,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

Mentioning BToE I assume you are using Skype or LYNC

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .

In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

 

To answer your question about a feature request:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

 

Judging that only three separate people posted in two posts here and nobody to my knowledge actually followed this up the official path the interest itself is not that big.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 8
Occasional Contributor

Re: VVX Status Bar - Too much Information

Steffen, thanks for the info. We are transitioning away from CX and testing VVX out now; namely the 400 and 500 series. We're running the newest UC 5.6 release. I've looked through the admin guide sporatically, but I did not see any mention of such configs. Unless you can think of something that may work, i'll go ahead and follow up with a feature request.

Message 3 of 8
Occasional Contributor

Re: VVX Status Bar - Too much Information

SFB on Prem with VVX 411 w/UCS 5.8.1.  Any changes in this behavior?  The flashing date/btoe link is annoying but turning the date/time off isn't really an option either.  Would be great to have date/time on the top left and nothing on the right.  

Message 4 of 8
Polycom Employee & Community Manager

Re: VVX Status Bar - Too much Information

Hello @JSKY,

 

welcome to the Polycom Community.

 

I am not aware anyone follow the advise given in this post. If we do not get this as a feature request then we are not looking into changing this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 5 of 8
Highlighted
Visitor

Re: VVX Status Bar - Too much Information

I've had nothing but complaints about this 'feature'.

Our extensions all have forwarding no answer to a hunt group and because of that the status bar keeps flashing between FWD: XXXX and date in the top-right corner.

Initially we turned off time and date and that worked as it was only displaying FWD information in that corner.

However after we upgraded to v5.9 it added another symbol that looks like 🚫 → (no access sign and arrow) which I suspect is the Forwarding Not Reachable

We're now terorised by the flashing status bar again 😱

 

 

Message 6 of 8
Polycom Employee & Community Manager

Re: VVX Status Bar - Too much Information

Hello @cipnt,

 

welcome to the Polycom Community.

 

As already outlined in this post please raise this as a feature request.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 7 of 8
Occasional Contributor

Re: VVX Status Bar - Too much Information

I have raised a feature request with our support provider.

Message 8 of 8