we've configured coporate directory with ldap/ad connection. It works fine so far.
Is there a way to display names from the corporate directory for incoming calls? The base profile is Lync an the contacts from Lync/Outlook are shown correctly on incoming calls.
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welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Jul 07, 2015 Question:Does a Polycom VVX Business Media Phone in LYNC base profile support Reverse Name Lookup (RNL)?
Resolution: The Polycom VVX Business Media Phone in LYNC base, unlike the optimized for LYNC CX Phones, currently do not support this feature
The same is applicable for SIP mode.
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Polycom Global Services
thank you for your quick reply.
We hope this feature will be supported in a future firmware. Do you need a feature request or is this already planned?
For us this is the last point that prevents us replacing the CX phones with VVX phones.