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VVX400 Different credentials for Skype for Business and Exchange

Occasional Visitor

VVX400 Different credentials for Skype for Business and Exchange

Our company is deploying Skype for Business as its main means of communication, and we're in the process of trying out a couple of deskphones to work in this new environment.


We're tyring the Polycom VVX400, and we're rather charmed by the ease of use, especially the BToE function makes it real easy. There's one thing i can't figure out. Our Skype for Business environment is setup seperate from the rest of our Office 365 environment. Our vendor (Vodafone) has setup a seperate AD and Skype for Business servers, resulting in different credentials for Skype for Business and the rest of Office 365.


Is there an option in the VVX 400 to enter two sets of credentials? One set for Skype for Business, and another set for Exchange?


I'm running Software version

Message 1 of 2
Polycom Employee & Community Manager

Re: VVX400 Different credentials for Skype for Business and Exchange

Hello Toon,

welcome to the Polycom Community.

I contact you directly to discuss this together with Vodafone.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

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Questions posted here do not follow Polycom’s SLA guidelines.
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The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

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Message 2 of 2