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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi, 

Is it possible to establish video call between VVX500 in Lync mode and Skype for Busines client ? 

Thanks for your help. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Daniel,

did you read this:

 

  • Point-to-Point video calls between VVX 500/600 and Lync Client 2010 are supported

 

Lync 2010 was the only platform that supported Video for the VVX. Anything newer is not supported.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

4 REPLIES 4
HP Recommended

Hello Daniel,

welcome to the Polycom Community.

The community's Skype for Business FAQ contains this post here:

Jan 26, 2016 Question:Can I make Video Calls between a VVX phone and a Client on a Lync Server / Skype for Business server ?

Resolution: Please check => here <= for details on Video Calls


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen,

 

I saw this articile before and I'm running correct firmware but still this VVX500 is not recongnized by Skype as a client with video option enabled. 

 

Daniel

HP Recommended

Hello Daniel,

did you read this:

 

  • Point-to-Point video calls between VVX 500/600 and Lync Client 2010 are supported

 

Lync 2010 was the only platform that supported Video for the VVX. Anything newer is not supported.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Yes I have. Thank you. I though this was solved already but I'm missing something. 

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