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VVX500 Video call with SfB

SOLVED
Occasional Contributor

VVX500 Video call with SfB

Hi, 

Is it possible to establish video call between VVX500 in Lync mode and Skype for Busines client ? 

Thanks for your help. 

Message 1 of 5
4 REPLIES 4
Polycom Employee & Community Manager

Re: VVX500 Video call with SfB

Hello Daniel,

welcome to the Polycom Community.

The community's Skype for Business FAQ contains this post here:

Jan 26, 2016 Question:Can I make Video Calls between a VVX phone and a Client on a Lync Server / Skype for Business server ?

Resolution: Please check => here <= for details on Video Calls


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 5
Occasional Contributor

Re: VVX500 Video call with SfB

Hi Steffen,

 

I saw this articile before and I'm running correct firmware but still this VVX500 is not recongnized by Skype as a client with video option enabled. 

 

Daniel

Message 3 of 5
Polycom Employee & Community Manager

Re: VVX500 Video call with SfB

Hello Daniel,

did you read this:

 

  • Point-to-Point video calls between VVX 500/600 and Lync Client 2010 are supported

 

Lync 2010 was the only platform that supported Video for the VVX. Anything newer is not supported.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 5
Occasional Contributor

Re: VVX500 Video call with SfB

Yes I have. Thank you. I though this was solved already but I'm missing something. 

Message 5 of 5