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VVX500 mic monitoring

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Advisor

VVX500 mic monitoring

So I've noticed that mic monitoring is off? (or really really low) so as I speak, I can't hear myself in the earpiece of the handset.  Is there a setting to tuen this on?  Or is there a setting for the gain level?

 

I assume that the other party can hear me fine, I'd just like to hear myself louder.  Great device otherwise.

 

VVX500, Webcam, etc, etc.

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Polycom Employee & Community Manager

Re: VVX500 mic monitoring

Hello KeithT,

It is always useful to include the currently used Software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

 

I assume you mean Side Tone and this can be found in the community FAQ here:

 

May 19, 2015 Question: Can I adjust or modify the sidetone on a VVX Phone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: VVX500 mic monitoring

Hello KeithT,

It is always useful to include the currently used Software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

 

I assume you mean Side Tone and this can be found in the community FAQ here:

 

May 19, 2015 Question: Can I adjust or modify the sidetone on a VVX Phone?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2