Hi and thank you for reading. Just set up a Trio 8800 with a VisualPro (Pano connected). When trying to transmit content it seems only the O365 users in the company can see it, with the other SfB 2015 users unable. If in a conference with only a SfB 2015 user I get an error message of "Cannot share content. VbSS is not supported in this conference".
As far as I can tell, VbSS is supported by SfB 2015
The trio is on 5.8.0
VisualPro is on 6.2
The infrastucture is on Prem SfB 2015 and the clients that we were having trouble with were 22.214.171.124.
Help would be appreciated.
the ability to support VBSS by default is granted from SfB-client version 16.x, so you need to upgrade.
Maybe it´s also disabled on server-side, please have a look at you SfB-server with command "Get-CsMediaConfiguration". Status has to be "EnableVideoBasedSharing = True".
Video-based Screen Sharing requires Skype for Business Server 2015 CU3 or later, and a current version of the supporting clients listed in Mobile client feature comparison for Skype for Business and Meetings support.
There are situations where screen-sharing will transition to RDP, like these:
Be aware that once the session transitions to RDP it will not transition back to VbSS. Again, the transition from VbSS is meant to be seamless, and, with hope, will not be easy to detect in most situations.