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Video on the VVX 600 is installed BToE

Occasional Visitor

Video on the VVX 600 is installed BToE

Hi.
Have:
Lync Server 2013
The Polycom VVX600 phone + Polycom VVX Camera
Software version 5.4.0
BToE Version 3.3.0
When in a video call or when you answer a video call from the user of the same phone (without BToE) the picture is displayed in the Lync client.
Is it possible and how to do the picture was on the phone, not in the Lync client, not disable BToE?

Message 1 of 9
8 REPLIES 8
Polycom Employee & Community Manager

Re: Video on the VVX 600 is installed BToE

Hello ProninK,

welcome to the Polycom Community.

I am not sure if I can follow the call scenario.

 

The VVX itself only supports Video Calls between 2 VVX Phones when using LYNC.

 

Can you provide more detail on when a Video Call works and when not ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 9
Occasional Visitor

Re: Video on the VVX 600 is installed BToE

Hello Steffen,
I understand that on the phone you can see video between 2 VVX. This scenario is being considered. I also understand that when a video from the Lync client the user of the phone will not see it. In my case I want to know is it possible when BToE video to get on the phone.

Message 3 of 9
Polycom Employee & Community Manager

Re: Video on the VVX 600 is installed BToE

Hello ProninK,

Are you asking if you can play a Video Clip from a PC on the Phone display?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 9
Occasional Visitor

Re: Video on the VVX 600 is installed BToE

Hello Steffen.

No. For example, I VVX phone with BToE make a video call to another VVX phone and want on my phone I saw the caller.


Best Regards

Pronin Konstantin

Message 5 of 9
Polycom Employee & Community Manager

Re: Video on the VVX 600 is installed BToE

Pronin Konstantin

do you mean the LYNC contact card as discussed in this MSFT community => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 6 of 9
Occasional Visitor

Re: Video on the VVX 600 is installed BToE

Hello, Steffen.

No. You don't understand me (sorry for my English)! The picture I mean not the static picture of the user (photo). I mean it is video. If there are 2 phones VVX (both with camera), video calling between users can watch video on phones with each other (without BToE). If 1 phone has BToE, all the videos that user is redirected to the Lync client and then both users will not have video. My question is - to establish BToE to work videos on your phone.

Best Regards

Pronin Konstantin.

Message 7 of 9
Polycom Employee & Community Manager

Re: Video on the VVX 600 is installed BToE

Hello Pronin Konstantin,

OK, I got it.

 

When using BToE the signaling between the phone and LYNC / Skype for Business differs slightly so that may explain the lack of Video on the VVX end as we do not support currently the SVC used by Microsoft.

 

I am getting one of our Russian Sales Engineers to contact you for further details so we can track this.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 8 of 9
Occasional Visitor

Re: Video on the VVX 600 is installed BToE

Hello Steffen Baier

 

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Message 9 of 9