• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Apologies, but I see a variety of answers here for this question.  For example, I saw in one chart that 5.4 is the latest supported for the VVX 411 SFB combination.  Elsewhere, in another chart, I see that 5.5.2 is the latest "supported by Microsoft."  Elsewhere, it appears that 5.7 is the latest.  Currently, we're running 5.6 (with no issues except jittery audio.)

 

So, can we install 5.7, or should we revert to 5.4 or 5.5?

 

Thank you...

2 REPLIES 2
HP Recommended

BTW, this is Skype for Business in the cloud... Office 365.

HP Recommended

Hello @Rainmaker,

welcome to the Polycom Community.

From a support perspective the latest software is UC Software 5.7.1 at the time of replying to this post.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.