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calendar not available on trio 8800

Valued Contributor

calendar not available on trio 8800

on Trio 8800 I can't see the calendar

under Exchange Application I disabled the autodiscover and inserted url server exchange

After these changes the EWS info is "EWS deployed", but exchange calendar is still unavailable


Model : Trio 8800
part number 3111-65290-001 Rev:A
MAC 00:04:F2:FD:B8:D2
software : UC

Call Platform : Skype for Business on premises

Message 1 of 3
Polycom Employee & Community Manager

Re: calendar not available on trio 8800

Hello @almas7 ,


Welcome back to the Poly Community.

  • Is this a new issue or did this work before?

Without such detail, we could be looking into all sorts of directions.


If your setup is done correctly there is no need to manually specify Exchange. This should all be automated.


The quickest way to get help is contacting your reseller ALLNET ITALIA S.P.A. 


Please ensure you always check the FAQ's and/or utilize the community search before posting any new topics or follow up posts.


Jan 17, 2017 Question: How can I troubleshoot simple Skype for Business, Office365 or Teams issues?

Resolution: Have a look => here <=

In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.

End Customers are usually unable to open a ticket directly with Poly support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Valued Contributor

Re: calendar not available on trio 8800

HI @SteffenBaierUK,

the feature has worked before

I'm trying to contact ALLNET


Message 3 of 3