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disable quick dial

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Frequent Visitor

disable quick dial

Hello,

 

Is it possible to disable the quick dial feature? This is where the phone does a search as you are typing in a number. We are having an issue where probably because of the size of the address book the device freezes for a second or 2 in the middle of typing the number.

 

VVX series phones running Lync firmware version 5.4.4-revision E.

 

Thanks,

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1 REPLY 1
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Polycom Employee & Community Manager

Re: disable quick dial

Hello sbz93,

welcome back to the Polycom Community.

There is no reverse number lookup against any LYNC address book or the local address book so I am unsure what feature you are quoting.

 

You should be aware of the escalation process so please follow this up the official path so we can look at this individual case.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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