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two UCS versiones (default/test) via provisioning ftp server possible?

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two UCS versiones (default/test) via provisioning ftp server possible?

Hi,

 

is it possible to place two ucs versiones in diferent folders on the provisioning server and then to say that all phones get the default version and some test phones (i have the mac addresses) get a other ucs?

 

If it is possible what must i do?

kind regards,

Oliver

Message 1 of 5
4 REPLIES
Polycom Employee & Community Manager

Re: two UCS versiones (default/test) via provisioning ftp server possible?

Hello Oliver,

welcome to the Polycom Community.

The

APP_FILE_PATH="sip.ld"

defines where the sip.ld files for the phones are located.

 

Creating a new directory and only specifying for the <mac>.cfg of individual phones:

 

APP_FILE_PATH="MyTestDirectory\sip.ld"

should do what you are after.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 5
Advisor

Re: two UCS versiones (default/test) via provisioning ftp server possible?

Hello Steffen,

 

I jump into this post to say that I just tested your suggestion above and it doesn't seem to work.

 

My .cfg file contains : APP_FILE_PATH="test\sip.ld"

 

From the FTP server logs, the phone (a VVX500) is trying to fetch the file "3111-44500-001.test\sip.ld" (so it's appending the "test\sip.ld" at the end of its model upgrade filename.

 

Have you seen a similar behaviour ? I'm using UCS 5.4.2.0334

 

Thank you for your help.

 

Edit:

I checked again, the phone tries both "3111-44500-001.test\sip.ld" then "test\sip.ld", however we don't use the combined files, do you know if there is a way to have the phone check for "test\3111-44500-001.sip.ld" ?

Mickael BREST
Orange Business Services
Message 3 of 5
Polycom Employee & Community Manager

Re: two UCS versiones (default/test) via provisioning ftp server possible?

Hello all,

 

My mistake:

 

APP_FILE_PATH="/test/sip.ld"

changes to /test Sub directory and searches there:

 

(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 257 "/" is current directory.
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> CWD test
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 250 CWD successful. "/test" is current directory.
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> PASV
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 227 Entering Passive Mode (10,252,149,102,219,173)
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> TYPE I
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 200 Type set to I
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> SIZE 3111-46161-001.sip.ld
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 550 File not found

and

(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 257 "/" is current directory.
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> CWD test
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 250 CWD successful. "/test" is current directory.
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> PASV
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 227 Entering Passive Mode (10,252,149,102,207,44)
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> TYPE I
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 200 Type set to I
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> SIZE sip.ld
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 550 File not found

As I did not place a file there it cannot be found.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 4 of 5
Advisor

Re: two UCS versiones (default/test) via provisioning ftp server possible?

Hello Stephen,

 

I can confirm that after putting the "/" at the beggining of the string resolved the issue and the phone is now properly trying to download his sip.ld within the specified folder.

 

However I found that using "\" instead of "/" doesn't work in the case of app files (but work for any other configuration parameter, for exemple with the logs folder):

 

This one works:

APP_FILE_PATH="/test/sip.ld"

This one does not:

APP_FILE_PATH="\test\sip.ld"

 While both the following work:

LOG_FILE_DIRECTORY="/testlogs/"
LOG_FILE_DIRECTORY="\testlogs\"

 

Thank you a lot for your help on this.

 

Regards,

Mickael BREST
Orange Business Services
Message 5 of 5