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two UCS versiones (default/test) via provisioning ftp server possible?

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Advisor

two UCS versiones (default/test) via provisioning ftp server possible?

Hi,

 

is it possible to place two ucs versiones in diferent folders on the provisioning server and then to say that all phones get the default version and some test phones (i have the mac addresses) get a other ucs?

 

If it is possible what must i do?

kind regards,

Oliver

Message 1 of 5
1 ACCEPTED SOLUTION

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Polycom Employee & Community Manager

Re: two UCS versiones (default/test) via provisioning ftp server possible?

Hello all,

 

My mistake:

 

APP_FILE_PATH="/test/sip.ld"

changes to /test Sub directory and searches there:

 

(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 257 "/" is current directory.
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> CWD test
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 250 CWD successful. "/test" is current directory.
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> PASV
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 227 Entering Passive Mode (10,252,149,102,219,173)
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> TYPE I
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 200 Type set to I
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> SIZE 3111-46161-001.sip.ld
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 550 File not found

and

(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 257 "/" is current directory.
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> CWD test
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 250 CWD successful. "/test" is current directory.
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> PASV
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 227 Entering Passive Mode (10,252,149,102,207,44)
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> TYPE I
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 200 Type set to I
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> SIZE sip.ld
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 550 File not found

As I did not place a file there it cannot be found.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 5
4 REPLIES 4
Polycom Employee & Community Manager

Re: two UCS versiones (default/test) via provisioning ftp server possible?

Hello Oliver,

welcome to the Polycom Community.

The

APP_FILE_PATH="sip.ld"

defines where the sip.ld files for the phones are located.

 

Creating a new directory and only specifying for the <mac>.cfg of individual phones:

 

APP_FILE_PATH="MyTestDirectory\sip.ld"

should do what you are after.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
Highlighted
Advisor

Re: two UCS versiones (default/test) via provisioning ftp server possible?

Hello Steffen,

 

I jump into this post to say that I just tested your suggestion above and it doesn't seem to work.

 

My .cfg file contains : APP_FILE_PATH="test\sip.ld"

 

From the FTP server logs, the phone (a VVX500) is trying to fetch the file "3111-44500-001.test\sip.ld" (so it's appending the "test\sip.ld" at the end of its model upgrade filename.

 

Have you seen a similar behaviour ? I'm using UCS 5.4.2.0334

 

Thank you for your help.

 

Edit:

I checked again, the phone tries both "3111-44500-001.test\sip.ld" then "test\sip.ld", however we don't use the combined files, do you know if there is a way to have the phone check for "test\3111-44500-001.sip.ld" ?

Mickael BREST
Orange Business Services
Message 3 of 5
Highlighted
Polycom Employee & Community Manager

Re: two UCS versiones (default/test) via provisioning ftp server possible?

Hello all,

 

My mistake:

 

APP_FILE_PATH="/test/sip.ld"

changes to /test Sub directory and searches there:

 

(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 257 "/" is current directory.
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> CWD test
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 250 CWD successful. "/test" is current directory.
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> PASV
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 227 Entering Passive Mode (10,252,149,102,219,173)
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> TYPE I
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 200 Type set to I
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> SIZE 3111-46161-001.sip.ld
(000377)25/03/2016 11:02:52 - 513d (10.252.149.119)> 550 File not found

and

(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 257 "/" is current directory.
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> CWD test
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 250 CWD successful. "/test" is current directory.
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> PASV
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 227 Entering Passive Mode (10,252,149,102,207,44)
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> TYPE I
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 200 Type set to I
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> SIZE sip.ld
(000378)25/03/2016 11:02:52 - 513d (10.252.149.119)> 550 File not found

As I did not place a file there it cannot be found.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 5
Highlighted
Advisor

Re: two UCS versiones (default/test) via provisioning ftp server possible?

Hello Stephen,

 

I can confirm that after putting the "/" at the beggining of the string resolved the issue and the phone is now properly trying to download his sip.ld within the specified folder.

 

However I found that using "\" instead of "/" doesn't work in the case of app files (but work for any other configuration parameter, for exemple with the logs folder):

 

This one works:

APP_FILE_PATH="/test/sip.ld"

This one does not:

APP_FILE_PATH="\test\sip.ld"

 While both the following work:

LOG_FILE_DIRECTORY="/testlogs/"
LOG_FILE_DIRECTORY="\testlogs\"

 

Thank you a lot for your help on this.

 

Regards,

Mickael BREST
Orange Business Services
Message 5 of 5