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Broken PC - Transfer Licence?

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Occasional Visitor

Broken PC - Transfer Licence?

We installed the m100 software on a user laptop earlier this year along with the valid licence keycode/ID etc, no problems.  However, the laptop screen has now broken and so the whole laptop been replaced.  We have uninstalled the m100 software, and downloaded a fresh copy to the replacement laptop.  However, the licence keycode/ID is coming up as "invalid".  Please advise as to how a transfer to the new hardware is possible.  Thanks

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2 REPLIES 2
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Honored Contributor

Re: Broken PC - Transfer Licence?

Hi there :)

Installing m100 with the "old" key should be working.

Please doublecheck, that you enter the correct license number and activation key code.

You could also try to generate a license file and try to import that.

More information can be found in the M100 1.0.6 release notes.

Kind regards,
Uwe
Message 2 of 3
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Occasional Visitor

Re: Broken PC - Transfer Licence?

Hi Uwe,

 

Thanks for the reply.  For sure have checked/double-checked the licences number and keycode, even went back to the licence summary and doublechecked there too.  I will checkout the document that you referred to and see if that sheds any light.  Cheers

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