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Firmware upgrade without warranty

Occasional Visitor

Firmware upgrade without warranty

I have a HDX 8000 bought on 2013 with firmware Is it possible to buy new firmware upgrades? In this case, firmware 3.11.

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Polycom Employee & Community Manager

Re: Firmware upgrade without warranty


The POLYCOM reseller who sold you the unit can advise you on your options

Please work with a POLYCOM reseller in your geographical region

Replied via a mobile device
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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