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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

My name is Johnson Azumah from Ghana. Pls I need your urgent assistance to enable me update my polycom HDX7000 software. I have tried to update it but the update is requesting for KEY CODE or SOFTWARE KEY. Pls how do I generate the KEY CODE or the SOFTWARE KEY? 

 

I will be very grateful if u could help me resolve  this issue.

 

Thank you.

 

Johnson Azumah

Accra-Ghana

+233 246 005 022

email: johnson@hnsgh.com

 

5 REPLIES 5
HP Recommended

Hello Johnson,

welcome to the Polycom Community.

 

Have a look at this post here:

 

[FAQ] How can I activate / check / verify / recover my license?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hello Johnson,

 

Please find the attach file to generate licence key.

HP Recommended

Hi Manoj Kumar Ahirwar

Bangalore ( India )

 

Thank you very much for your support. I followed your information and I was able to generate the KEY CODE.

 

Thanks everyone.

 

Johnson Azumah

Accra-Ghana

HP Recommended

HELLO

 

How do I generate software Key 

 

S/N: 

0BD7B3

20090714

P/N:

2201-28629-002

AND DEFAULT PASS: 

8209290BD7B3CN

 

 

HP Recommended

@SteffenBaierUK wrote:

Hello Johnson,

welcome to the Polycom Community.

 

Have a look at this post here:

 

[FAQ] How can I activate / check / verify / recover my license?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.