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How do I generate Key code

j1
Occasional Contributor

How do I generate Key code

My name is Johnson Azumah from Ghana. Pls I need your urgent assistance to enable me update my polycom HDX7000 software. I have tried to update it but the update is requesting for KEY CODE or SOFTWARE KEY. Pls how do I generate the KEY CODE or the SOFTWARE KEY? 

 

I will be very grateful if u could help me resolve  this issue.

 

Thank you.

 

Johnson Azumah

Accra-Ghana

+233 246 005 022

email: johnson@hnsgh.com

 

Message 1 of 4
3 REPLIES
Polycom Employee & Community Manager

Re: How do I generate Key code

Hello Johnson,

welcome to the Polycom Community.

 

Have a look at this post here:

 

[FAQ] How can I activate / check / verify / recover my license?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

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Questions posted here do not follow Polycom’s SLA guidelines.
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The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

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Message 2 of 4
Advisor

Re: How do I generate Key code

Hello Johnson,

 

Please find the attach file to generate licence key.

Manoj Kumar Ahirwar

Bangalore ( India )
j1
Occasional Contributor

Re: How do I generate Key code

Hi Manoj Kumar Ahirwar

Bangalore ( India )

 

Thank you very much for your support. I followed your information and I was able to generate the KEY CODE.

 

Thanks everyone.

 

Johnson Azumah

Accra-Ghana

Message 4 of 4