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How to find out what software is signed to a serial number

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Occasional Contributor

How to find out what software is signed to a serial number

I am currently looking into purchasing a pre-owned Polycom HDX8000. I have the serial number for the unit and would like to check what liscences and software are signed to the liscence. How could I go about finding out this information with the serial number I have for it.

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Polycom Employee & Community Manager

Re: How to find out what software is signed to a serial number

Hello groovyg,

welcome to the Polycom Community.

 

The Software Licensing sub forum contains the following FAQ post => here <=

Above shows how to simply logon to our support portal and you can check your entitlement.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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Highlighted
Polycom Employee & Community Manager

Re: How to find out what software is signed to a serial number

Hello groovyg,

welcome to the Polycom Community.

 

The Software Licensing sub forum contains the following FAQ post => here <=

Above shows how to simply logon to our support portal and you can check your entitlement.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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Occasional Contributor

Re: How to find out what software is signed to a serial number

Thank you!

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