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How to tranfer old m100 license to real presence desktop ?

pitipong_s
Advisor

How to tranfer old m100 license to real presence desktop ?

Hi,

 

    My customer have buy m100 license and beyond more license.

    Question ?

    Can transfer beyond license to RPD?How ? If can not please advised for solution?

    

Thank you.

Pitipong S. 

Message 1 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: How to tranfer old m100 license to real presence desktop ?

Hello Pitipong S. ,

welcome back to the Polycom Community.

Each type of license is for an individual product and you cannot transfer a m100 license into a RPD license.

 

Please purchase a new license.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
pitipong_s
Advisor

Re: How to tranfer old m100 license to real presence desktop ?

Hi,

 

   If customer purchase M100 Migration SFW 25 Lic and get software lic key,Why i can not activate lic key?

 

Remark : Product number : 5150-69963-025

Thank you.

Pitipong sri.

Message 3 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: How to tranfer old m100 license to real presence desktop ?

Hello Pitipong S. ,


you work for a reseller so please call Asia support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
pitipong_s
Advisor

Re: How to tranfer old m100 license to real presence desktop ?

OK Thank you.

Message 5 of 5