Plantronics + Polycom. Now together as Poly Logo

How to tranfer old m100 license to real presence desktop ?

Advisor

How to tranfer old m100 license to real presence desktop ?

Hi,

 

    My customer have buy m100 license and beyond more license.

    Question ?

    Can transfer beyond license to RPD?How ? If can not please advised for solution?

    

Thank you.

Pitipong S. 

Message 1 of 5
4 REPLIES 4
Polycom Employee & Community Manager

Re: How to tranfer old m100 license to real presence desktop ?

Hello Pitipong S. ,

welcome back to the Polycom Community.

Each type of license is for an individual product and you cannot transfer a m100 license into a RPD license.

 

Please purchase a new license.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 5
Advisor

Re: How to tranfer old m100 license to real presence desktop ?

Hi,

 

   If customer purchase M100 Migration SFW 25 Lic and get software lic key,Why i can not activate lic key?

 

Remark : Product number : 5150-69963-025

Thank you.

Pitipong sri.

Message 3 of 5
Polycom Employee & Community Manager

Re: How to tranfer old m100 license to real presence desktop ?

Hello Pitipong S. ,


you work for a reseller so please call Asia support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 5
Advisor

Re: How to tranfer old m100 license to real presence desktop ?

OK Thank you.

Message 5 of 5