How to tranfer old m100 license to real presence desktop ?

[pitipong_s]

Hi,

    My customer have buy m100 license and beyond more license.

    Question ?

    Can transfer beyond license to RPD?How ? If can not please advised for solution?

Thank you.

Pitipong S. 

[SteffenBaierUK]

Hello Pitipong S. ,

welcome back to the Polycom Community.

Each type of license is for an individual product and you cannot transfer a m100 license into a RPD license.

Please purchase a new license.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[pitipong_s]

Hi,

   If customer purchase M100 Migration SFW 25 Lic and get software lic key,Why i can not activate lic key?

Remark : Product number : 5150-69963-025

Thank you.

Pitipong sri.

[SteffenBaierUK]

Hello Pitipong S. ,

you work for a reseller so please call Asia support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[pitipong_s]

OK Thank you.