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Licensing - obtain a new or track down previous license numbers?

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Occasional Visitor

Licensing - obtain a new or track down previous license numbers?

Hello,

 

I just bought a used HDX 8000 system but not through a distributor/reseller. I have already tried recovering any license numbers tied to the serial number within the licensing & registering link.  Should those numbers pass on with the purchase? If so, I didn't get those numbers and can't not get them so can I obtain new ones so that I can upgrade my software? Lastly, how much does a license cost and how do I determine how many I need?

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Polycom Employee

Re: Licensing - obtain a new or track down previous license numbers?

Well what you need and what you want depends on what version of software you are currently running. So what software version are you running on the HDX? 

Message 2 of 4
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Occasional Visitor

Re: Licensing - obtain a new or track down previous license numbers?

Im glad you ask because that was another question that I had. Where can I find that information because I would like to know ALL the software and versions of each that is already on here. I have the system on right now but my partner (who is not present, of course) did a restore configuration and it wants set up again.

Message 3 of 4
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Polycom Employee

Re: Licensing - obtain a new or track down previous license numbers?

If you got to System then System Information you should see software version listed. 

Message 4 of 4