The Serial number is 8208460AD83CAK. Periodically after connection there is a reset of the device. Now the factory firmware of Release_ru 9.0.1 is set. We want to update the version to last. The first problem that we cannot find Release_RU firmware, it is simple to eat Release 188.8.131.52-103. The second - in case of updating of a firmware, ask to enter a software key which we do not have! Where to take us this key and the version of a firmware with RU?
welcome to the Polycom Community.
The community's Licensing FAQ contains this post here:
[FAQ] How can I activate / check / verify / recover my license?
Checking the license for you I can see that the unit was purchased from AVCO Technologies back in 29/04/2009. Most likely nobody ever activated the license back then so there is no entitlement.
I believe you are running the Russian version of this so the old software is even more limited. You can try => here <= but maybe time to look into getting a new current unit.
Try one of our partners as we have some trade in offers.
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