Plantronics + Polycom. Now together as Poly Logo

Software Key for Polycom VSX 7000

Highlighted
Visitor

Software Key for Polycom VSX 7000

Hi

we have polycom vsx 6000 serial no - 8208290A3B5CB6..required software key to flash the software as camera current one courrpted please help

Message 1 of 5
4 REPLIES 4
Highlighted
Polycom Employee & Community Manager

Re: Software Key for Polycom VSX 7000

Hello ,

welcome to the Polycom Community.

The community's Software License contains this FAQ post here:

 

http://community.polycom.com/t5/Software-Licensing/FAQ-How-can-I-activate-check-verify-recover-my-li...

 

Please check your serial number against the database.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
Highlighted
Visitor

Re: Software Key for Polycom VSX 7000

we have tried this but not entitiled messages ,this camera HAS BUYED LONG BACK..PLEASE HELP ALTERNATE WAY TO RETRIVE KEY

Message 3 of 5
Highlighted
Occasional Visitor

Re: Software Key for Polycom VSX 7000

Hello,

 

It is currently impossible to access my polycom support account, and I urgently need a license key to upgrade my product's software...

It is a VSX 7000 with the serial number 82034602475FAK

 

Could you please email me a license key ?

 

Many thanks

Message 4 of 5
Highlighted
Polycom Employee & Community Manager

Re: Software Key for Polycom VSX 7000

Hello Vincent Gollé,

welcome to the Polycom Community.

The unit was sold back in 11/12/2003 and comparing the details of your registration to the details in our system makes me believe you are not the original owner of the unit.

 

Checking against the serial there has never been an activation or a license for any updates.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 5